HPE EVA Storage

EVA 4000 hard disk near to fail

 
ashrafsabry
Occasional Advisor

EVA 4000 hard disk near to fail

Hi everyone

I have EVA4000 with 2 enclosures and 2 controllers

I have 20 hard disks 72Gb with raid 5 

There is one disk have bad sectors and I do not know which one 

Can anyone help me to get the bad hard disk and change it ?

 

Thanks

A.Sabry
7 REPLIES 7
Josh94K
HPE Pro

Re: EVA 4000 hard disk near to fail

Hello @ashrafsabry 
Good day,!

you can insolate a fault using one of the following methods.

1. you can physically inspect the LED status of the drive and isolate if of the drives that have failed/Not

 

Capture.PNG
Link : https://support.hpe.com/hpesc/public/docDisplay?docId=c03397626&docLocale=en_US

2. you can check the CV-EVA and see if any of the drives have failed/not.


Capture2.PNG

 

3. For in-depth analysis of bad sector you can extract EVA logs, but I think you may have to contact HPE support to get it analyzed. 

 

@ashrafsabry  I hope this helps!
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ashrafsabry
Occasional Advisor

Re: EVA 4000 hard disk near to fail

Hello, Josh94k

Thank you for your reply

1- I check all the hard disk leds are ok

2- I attach some print screen may help can you check please ..........thanks1.png2.png3.png4.png5.png6.png7.png

A.Sabry
Josh94K
HPE Pro

Re: EVA 4000 hard disk near to fail

Hello @ashrafsabry !

Good day! Thank you for the screenshots!

1. let me begin with a couple of  queries
1. was there any recent hardware/HDD replacement?
2. Are there any drives in the "un-Grouped" state.
3. could you confirm if all the drives are added to their respective disk groups?

Capture.PNG

2 . with respect to 2nd Screen-shot
I see there is a warning next to hardware, 
Generally, these alerts are triggered when there is a hardware failure in terms of  I/O module/Drive/controller or Loop failure. 
I could not find the screenshot for enclosure 1, however, could check and confirm if you are seeing any kind of warning/failed alert next to any of the hardware, 
If so, you may have to replace the same at the earliest. 

 

@ashrafsabry  I hope this helps! smile.PNG
If you feel this was helpful, Please HIT that KUDOlike_PNG55.png thumb below!

 

 

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ashrafsabry
Occasional Advisor

Re: EVA 4000 hard disk near to fail

Hi....

Thank you for your quick reply and for your help

here is my answer for first Question :

1. was there any recent hardware/HDD replacement?  Yes , I change one hard disk 72GB from 3 months before 
2. Are there any drives in the "un-Grouped" state.  NO
3. could you confirm if all the drives are added to their respective disk groups? YES, I confirm

yes there is hardware warning next to hardware  because  there is a  bad battery in controller B

I just have 2 enclosures No.2 and No.3 

 

Thanks

 

A.Sabry
Josh94K
HPE Pro

Re: EVA 4000 hard disk near to fail

Hello @ashrafsabry 

Thank you for your response, 

Current situation 

If there are no visible drive failures, No reconstructions, or any other activities in progress, and still the issue persists, then I am afraid we might have to take a closer look at the unit. The CV-EVA screenshots do help us to an extent, but the insights they provide are limited. 

 

Next Plan of actions

We may have to extract the logs and take a deeper look at the array,  We may need to analyze in-depth the Medium read/write and unrecovered errors for each of the drives, check on all the alerts that are triggered, and based on that we might be able to frame an appropriate action plan, 


@ashrafsabry   I hope this helps! 
If you feel this was helpful, Please HIT that KUDOS!  thumb below!

Note: "While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company."

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I work for HPE.
ashrafsabry
Occasional Advisor

Re: EVA 4000 hard disk near to fail

Hi....Josh94k

 

Thank you for your reply I will try this plan and return back to you 

Thank you again 

A.Sabry
Josh94K
HPE Pro

Re: EVA 4000 hard disk near to fail

sure @ashrafsabry 
let me know if you need any assistance from my end! Capture.PNG

Regards
Josh. 

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