EVA 4400 - Unknown Gb/s

[Angel Buitrago]

Hi,

I have an SAN HP EVA 4400. When i get into the Controllers Properties at the command view, the ports speed apears as Unknown Gb/s.

At the San Switches web interface (Brocade switches) the ports apears as 4 Gb/s.

What can i do the solve this situation. to display the correct speed at the command View.

Best regards,

Bye

[Patrick Terlisten · Accepted solution]

Hello,

which version of command view and XCS do you use?

Best regards,
Patrick

[shIVinator.]

Had the same issue. This is known bug with HP. Open a call and they will tell you to upgrade the XCS code, but if you are already at the latest then you will need to re-sync or reboot the controllers.

Duane

[Víctor Cespón]

It's more a bug of Command View. There's a new build of Command View 8.02 that corrects it, you can open a call and request it.

[CLEB]

I have CV 8.00.02 and XCS 09006000 on two EVA4400.

I restarted both controllers on my DR EVA a couple weeks ago but they still show as Unknown.

[Uwe Zessin]

It might help if you lock the switch port to 4 GigaBits, but - honestly - if you have no other problems I would just ignore it.

[Víctor Cespón]

I meant a new build of Command View 8.02, non-public, that's why you have to open a case to request it.

But as Uwe says, is just one of many Command View display problems, not a real failure.

[Mark...]

Hi,
If it still really bothers you then just pull out the host port cable at the eva end (one at a time) wait a few seconds and then put the cable back in. You should now see the correct speed. Remember that if you do this you will be simulating a "failure" and so Vdisks may be moved around etc
So really, as above...
Mark...

[Angel Buitrago]

Hi,

I found the answer in another post.

Just change the speed of the ports at the san switches to 4GB (Not Negotiate)

That change the status of the ports at the command view to 4GB/s

Hope this help

Bye

[Uwe Zessin]

>I found the answer in another post.

Scroll a bit up ;-)

""lock the switch port to 4 GigaBits""