EVA 4400 battery indication

[Diz18]

Hi!

EVA 4400, on battery module 2, green (1) and amber (2) indicators flash simultaneously. 

In CV:

System:  Good
Controller 1:  Good
Controller 2:  Good

In Controller Enclosure - Power:

Cache battery 2
Controller:  Controller 1
Operational state:  Attention
Hold-up time:  130 hours

Cache Battery 1
Controller:  Controller 2
Operational state:  Good
Hold-up time:  195 hours

What can we do with this ?

Tnx for any help !

[StorageMike]

Hi

If you check the controller even log in Command View it should be able to see a "soft diagnostic error". This should give you more info on the fault.

[Preethi_C]

Hi,

You may have to replace the battery (2) for the controller to have the issue resolved.

Regards,

Preethi

I work for HPE!
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[vibeesh1]

Hello

The above indicates teh battery module has issue and needs replacement.

Please refer the below for more information

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03397626#N1050C

Thanks!