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тАО08-04-2009 01:25 AM
тАО08-04-2009 01:25 AM
EVA 4400 both Controller is Unknown
I have an EVA4400 (HSV300),Today one controller was ok then I have update Management firmware 1.00.00.080211, but right now both controller is unknown. I can't see anything in the storage. Data is not important but I need to resolve this issue.
anybody can help me to resolve the regarding issue?
Note: Screen short is in attachment file.
Aminul
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тАО08-04-2009 04:30 AM
тАО08-04-2009 04:30 AM
Re: EVA 4400 both Controller is Unknown
Are you using the Command View on the module, or on a server ?
Is the error appearing in Command View or is it in the WOCP status?
Regards
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тАО08-04-2009 08:30 AM
тАО08-04-2009 08:30 AM
Re: EVA 4400 both Controller is Unknown
The correct way is to set up the EVA first so that the WOCP's configuration can be saved in the EVA's meta-data area.
Then upgrade the EVA XCS controller firmware - this can result in the communications loss.
Then upgrade the WOCP firmware with a version suitable to the XCS version. After the WOCP has rebooted it should be able to talk to the controllers again and pick up its configuration.
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тАО08-04-2009 08:24 PM
тАО08-04-2009 08:24 PM
Re: EVA 4400 both Controller is Unknown
I have re-install the command view EVA but problem is same (Unknown Controller). I need to update controller firmware without command view EVA. Is it possible? if possible then please tell me the procedure.
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тАО08-05-2009 11:48 PM
тАО08-05-2009 11:48 PM
Re: EVA 4400 both Controller is Unknown
I guess the controller firmware (XCS) ist too old and does not talk the newer protocol which is now running on the management module.
If that is true, even a downgrade of the WOCP's firmware will not help, because then are you losing CV-EVA from the WOCP again. For now your only chance is to connect an external Windows server with CV-EVA and use it to upgrade the controller firmware.
In my opinion, you _do_ need a separate management server anyway (whatever marketing/sales are telling). Even today, you cannot upgrade the disk drive firmware via the WOCP.