EVA 4400 strange message in WOCP

[scav0r]

Hi,

I have taken over administration of a EVA4400, previously it has only been managed through the EVA CV on a Windows machine.

I logged in to the WOCP and all I get is a message saying:;
"""A normal storage system has multiple quorum drives containing identical metadata that define the structure and identity of the system. Your system has detected no operational quorum disks.
Click No to temporarily cease system operation to allow you to replace inoperative or missing quorum drives.

Click Yes to restart your system without a quorum drive."""

Does anyone knows what this means? I cannot click on anything else, only the yes or no button.

But to me both options seems to stop the EVA ?

[scav0r]

I should add that CV works when connecting through the Windows PC, everything show OK except for a failed drive(that Im getting a replacement from HP tomorrow).

[Steven Clementi · Accepted solution]

What XCS is the EVA at?

Is the Management Module up to date as well? (Matches the proper version for the XCS you are at.)


Steven

[scav0r]

Hi,

The EVA is running 09522000, I am going to upgrade it to the latest versions one of the coming days, how can I check the management module firmware when I cannot do anything in the interface? I dont think the management module has ever been used before and therefore not upgraded ever..

[Steven Clementi]

I've never seen how the mgmtmod acts when the firmware is out of snyc wit hthe EVA, but if this is the case... it can certainly explain the funky behavior.

You may need to shutdown the EVA in order to do upgrade it, I don;t know for sure. If i run across anything, I'll post... but I am sure someone has experienced this.

It might be helpful to open up a HP Support Ticket at this point just as a backup or confirmation and/or to get more "official" instructions on how to upgrade the module OR to even see if this is the case.


Steven

[scav0r]

Hi I have contacted HP and opened a case they are investigating the issue to see if it is a actual error on the EVA or a bogus message cause of out of sync firmware.

If anyone has experienced this before, you comments are welcome

[gtm_moscow]

I have the same problem, is it solved ?
I noticed this message in WOCP when one of the disks failed, i changed it, the leveling went ok, but the the message is still there.
I have no possibility to shut down the array, so what should i do ?

[scav0r]

Hi,

HP is comming to look at the problem. They suggested us to reseat the management module, it did not work so they are sending a technician

[gtm_moscow]

They suggested us to reseat management module too, and it helped :)