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тАО05-16-2011 10:49 AM
тАО05-16-2011 10:49 AM
EVA 6000 disk ungroup error
I have an EVA6000 with 4 enclosure and 3VGroup
on of the disks has error (Migration state: Inaccessible)
when I try to Ungroup it, the operation failed and give me this error (Operation Failed Volume is Missing)
please I need your help and advice
thanks in advanced
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тАО05-16-2011 10:55 AM
тАО05-16-2011 10:55 AM
Re: EVA 6000 disk ungroup error
I guess there is some hard drive failure.
I work for HPE
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тАО05-16-2011 01:13 PM
тАО05-16-2011 01:13 PM
Re: EVA 6000 disk ungroup error
thanks for your reply please find the attached rar file that contain the print secreen for the error and all log files that i can get from EVA System,
thanks in advanced for your effort,
Ahmed
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тАО05-16-2011 01:55 PM
тАО05-16-2011 01:55 PM
Re: EVA 6000 disk ungroup error
Can you please share the configuration log as well?
I have analyzed the event log and termination log and found that one of the controller is showing as down.
Also, I have noticed that the EVA is running with very very old firmware. Please upgrade it to latest version,
https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=T4256-63136
As of now there is no hardware error captured for any disk drives. So please provide the configuration log for further analysis after the firmware update.
I work for HPE
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тАО05-16-2011 11:09 PM
тАО05-16-2011 11:09 PM
Re: EVA 6000 disk ungroup error
Thanks for your reply I will download the new firmware,
Please find the Config File,
Thnaks in Advanced,
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тАО05-17-2011 02:50 AM
тАО05-17-2011 02:50 AM
Re: EVA 6000 disk ungroup error
I get the new firmware now (ISO file), Can you please send me the steps how to update the EVA Firmware,
thanks in advanced
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тАО05-17-2011 05:22 AM
тАО05-17-2011 05:22 AM
Re: EVA 6000 disk ungroup error
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тАО05-17-2011 05:35 AM
тАО05-17-2011 05:35 AM
Re: EVA 6000 disk ungroup error
Attached is the procedure to collect the logs.
I work for HPE
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тАО05-17-2011 07:59 AM
тАО05-17-2011 07:59 AM
Re: EVA 6000 disk ungroup error
please find the attached file that I get it from the EVA, it's new one, also I attached to you two picture about how I get it from the EVA, so you can advice me if it the right place to get the config file,
Thanks for the link and your great effort,
Ahmed
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тАО05-17-2011 09:59 AM - last edited on тАО07-07-2011 01:13 PM by Kevin_Paul
тАО05-17-2011 09:59 AM - last edited on тАО07-07-2011 01:13 PM by Kevin_Paul
Re: EVA 6000 disk ungroup error
Please note that if you assign points to the responders that try to help you, you might get more people to help you:
I work for HPE