HPE EVA Storage

EVA 6400 serial number

 
okanek
Occasional Contributor

EVA 6400 serial number

Can anyone advise if it's possible to detemine the serial number of an EVA6400 which is no longer in its original rack? I don't believe CV reports the serial number and I'd like it in order to configure remote support.

2 REPLIES 2
Torsten.
Acclaimed Contributor

Re: EVA 6400 serial number

Unfortunatelly the EVA does not store the serial number.

Newer models (P6000) have a sticker on he chassis, but for older models the number is only "stored" on paper.

Have a look into your contract/order/install documents - as a company you must keep them, right?

Hope this helps!
Regards
Torsten.

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okanek
Occasional Contributor

Re: EVA 6400 serial number

Thanks, Torsten. That's what I thought. I'll ask our customer to retrieve any invoices etc. they might have.