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EVA 8400 both controller down

 
Pranav Vyas
New Member

тАО01-20-2011 01:20 AM

тАО01-20-2011 01:20 AM

EVA 8400 both controller down

Kindly suggest remedial measures for EVA where both controllers are down Showing no storage found (wwn 00000....)it intermitently comes up and again goes down, it even doesn't sync with each other
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hvhari
Esteemed Contributor

тАО01-20-2011 02:07 AM

тАО01-20-2011 02:07 AM

Re: EVA 8400 both controller down

Hi Pranav,
This will require detailed analysis of the events in EVA. Have you logged a call with HP ?

You can log a Hardware case via Support Case Manager in ITRC : http://www13.itrc.hp.com/service/mcm/homepageRequest.do
Regards,
Hari

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Johan Guldmyr
Honored Contributor

тАО01-20-2011 12:24 PM

тАО01-20-2011 12:24 PM

Re: EVA 8400 both controller down

Check for back-end issues (cabling problems, unsupported cabling? has it ever worked) and yes - log a call with HP.
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