HPE EVA Storage

EVA Alerting and Auto Case Creation

 
Thomas Plier
Occasional Contributor

EVA Alerting and Auto Case Creation

This is a two part post.

Part 1:

We have a new installation of HP SIM (v. 5.3 w/ SP1). We would like to get paged for all EVA 5000 events such as disk failures, controller issues, etc. We had a disk fail yesterday and I received an email because I am getting emailed for all CRITICAL events, but my alert did not work for my pager for EVA events. The reason I am breaking this up, is that I do not want to get paged for HP Software updates needed which also fall under the critical event.

Part 2:

When this hard drive failed, I did not get a case created automatically, like I do with our servers. Our EVA is under warranty and is listed in the OSEM interface.

If anyone could help with either parts of this post, I would be very grateful!
4 REPLIES 4
ks6542
Valued Contributor

Re: EVA Alerting and Auto Case Creation

Storage essential will solve your both of the problem :)
Sivakumar MJ._1
Respected Contributor

Re: EVA Alerting and Auto Case Creation



Implement HP Remote Support Pack (RSP)...

Thomas Plier
Occasional Contributor

Re: EVA Alerting and Auto Case Creation

I've already installed HP Remote Support Software Manager....

Mark...
Honored Contributor

Re: EVA Alerting and Auto Case Creation

Hi,
try setting up SNMP traps from within CV itself. I do not know all the traps but there are quite a few so you can pick the ones that are important to you.
You can find this under "system options".
then "Configure event notification" and then "configure host notification".
Mark...
if you have nothing useful to say, say nothing...