HPE EVA Storage

EVA Business copy web interface issues

 
D Swinnerton
Occasional Contributor

EVA Business copy web interface issues

When opening up the business copy menus in IE on our EVA 5000 I seem to suddenly be getting issues with the page loading up correctly. In the running jobs box I have the message "loading business copy data!". This never completes, apparently resulting in the rest of the page not loading, so the main job control java area doesn't load either. IE is giving an error in the bottom corner of

"line 224 char 1, object expected, code 0, url:https://localhost:2381/busienss_copy/html/evmSessionPane2.html?viewname=jobstate"

No changes have been made on the system prior to this starting to occur. I've accessed the saem page remotely rather than on the managing server and the same errors occur.

Has anyone come across this before or any suggestions on what to look for? Thanks in advance.
5 REPLIES 5
Patrick Terlisten
Honored Contributor

Re: EVA Business copy web interface issues

Hello,

did you install an updated version of the systems management homepage?

What version of Command View do you use? The Business Copy GUI is really old and was replaced by the Replication Solutions Manager, which is for free.

http://h18006.www1.hp.com/products/storage/software/conaccesseva/qa.html#1

IMHO you should update Command View and migrate to RSM, instead of bring BC gui to life again.

Best regards,
Patrick
Best regards,
Patrick
D Swinnerton
Occasional Contributor

Re: EVA Business copy web interface issues

Using Version 4.1.2 Build 2.....

I'm not sure we can upgrade at this point in time. Have alot of things interfacing with it that would require altering if there are any significant changes.

Didn't do any upgrades of anything before the fault. I was investigating an issue with some jobs on there with HP, then a few hours later logged back in and it hasn't loaded up correctly since. From what I can see all the relevent html and java files are in place. Very strange.
IBaltay
Honored Contributor

Re: EVA Business copy web interface issues

Hi, to review the compatibility this could help:
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01733112/c01733112.pdf
the pain is one part of the reality
D Swinnerton
Occasional Contributor

Re: EVA Business copy web interface issues

Maaged to get the current busines copy web interface working. Had a look through the html of the pages not loading. A java and scripts directory wasn't in the location it was looking for them. Copied them to where it wanted them to be and all ok now.

No idea how they got there.
D Swinnerton
Occasional Contributor

Re: EVA Business copy web interface issues

copied scripts and java directory to the right location.