HPE EVA Storage

EVA4000 battery cache failure

 
NDO
Super Advisor

EVA4000 battery cache failure

Hi 

 

I have Cache Battery Modules with the following information in controller B:

 

Operational state: Failed

Charger state: Failed

 

I will be replacing soon, but my question is: Do I have to power down the all EVA to replace it, or just the controller?

7 REPLIES 7
Torsten.
Acclaimed Contributor

Re: EVA4000 battery cache failure

Shutdown nothing, just replace the battery online.


Hope this helps!
Regards
Torsten.

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NDO
Super Advisor

Re: EVA4000 battery cache failure

its an old EVA, with no firmware upgrade done at all

Torsten.
Acclaimed Contributor

Re: EVA4000 battery cache failure

OK, for some really old versions you need to shutdown the controller (only) in question and replace the battery while the controller is off. For other versions you must not shutdown for replacement, otherwise the new module may be detected as bad.

 

What version is running?

 

AFAIR the critical versions are XCS v5.03x and XCS v5.100.


Hope this helps!
Regards
Torsten.

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NDO
Super Advisor

Re: EVA4000 battery cache failure

Its version V5031. 

Torsten.
Acclaimed Contributor

Re: EVA4000 battery cache failure

See

 

http://h20565.www2.hpe.com/hpsc/doc/public/display?sp4ts.oid=470490&docId=emr_na-c00654653&docLocale=en_US


Hope this helps!
Regards
Torsten.

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NDO
Super Advisor

Re: EVA4000 battery cache failure

In other words I will have to power off the controller before replacing the batteries...

Torsten.
Acclaimed Contributor

Re: EVA4000 battery cache failure

Yes, shutdown this controller, replace the battery and power on again.

 

You may consider to upgrade to XCS 6250

 

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=T4256-63146


Hope this helps!
Regards
Torsten.

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