EVA4400 cache battery problem solved

[subashbl870]

Dear all,
We have EVa4400 HSV300 , XCS9522000(1 month before we had upgraded EVA8.0 to 9.0 and firmware)It's working five. this morning i got problem of Battery cache problem like Orange color LED triangle simple.i had verified from command view i got error controller enclosure operation state Failed then i had removed battery from HSV300 after 1mints i re-fixed now it's working fine. i have verified from command view controller Enclosure every simple is green . why this problem happend

[Armin Kerl]

Hi,
is it this?
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01941332〈=en&cc=us&taskId=101&prodSeriesId=3664763&prodTypeId=12169

SUPPORT COMMUNICATION - CUSTOMER ADVISORY
Document ID: c01941332
ADVISORY: HP StorageWorks 4400 Enterprise Virtual Array can report false battery Hold Up Time (HUT) event: 0x0E13CA19