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тАО03-10-2006 01:13 AM
тАО03-10-2006 01:13 AM
EVA5000 - Cache Battery problem
Now there is a small problem I have noticed. In the Command View Eva menu, under the Enclosure properties, under the Cache Battery System, it shows the Operational State of the Cache Battery System (Battery Module 1 and 2) failed for both the Controllers A and B. It shows Battery Voltage 0.67 V DC for Controller A and 0.57 V DC for Controller B.
Also the "Cache Battery Assembly LED", located on the left side of the Operator Control Panel (OCP) on both the Controllers, shows a red.
Now as per the EVA5000 documentation,
"When the red LED on the battery icon is OFF, the battery assembly is operational. Batteries may be fully charged or charging.
When this LED is ON, the battery system is not operational and requires human intervention."
Also it mentions that
"A status LED in the lower right corner of the cache battery specifies the condition of the cache battery cells.
тАФ This status LED is normally OFF. If any cell fails, its amber status LED will be ON.
тАФ When an amber LED is ON, you must replace the corresponding cache battery."
Do you think that the Cache Batteries on both the Controllers are faulty or is it giving this error because they are not fully charged? I am trying to search more on this on the HP site but in the meantime I would like to know from you if the Cache batteries have really failed.
With Best Regards,
Suhas
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тАО03-10-2006 01:39 AM
тАО03-10-2006 01:39 AM
Re: EVA5000 - Cache Battery problem
You may need to reseat the batteries. Sometimes they get jarred loose during shipment.
How long has the EVA been powered up for? I would think that if the batteries were NOT charged... it should only take, at most, a few hours to get them to a poiont where they are partitally.. if not fully charged.
Steven
HP Master ASE, Storage, Servers, and Clustering
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тАО03-10-2006 01:50 AM
тАО03-10-2006 01:50 AM
Re: EVA5000 - Cache Battery problem
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тАО03-10-2006 01:59 AM
тАО03-10-2006 01:59 AM
Re: EVA5000 - Cache Battery problem
Thank you for your quick response.
Yes, it had been more than 6 months since the EVA was shipped and it was now powered on for the first time after a long time, as the Electrical connections were not ready at the client site.
I had kept the EVA on for more than 48 hours, but the Red status on the Controllers is still there. As per your recommendation, I can try to reseat the batteries.
With Regards,
Suhas
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тАО03-10-2006 07:57 PM
тАО03-10-2006 07:57 PM
Re: EVA5000 - Cache Battery problem
I remember a similar problem at least in 3 EVA systems during installation.
I got a document from HP how to power on the EVA if it was kept powered-off for more than 4-5 days.
In such a case,
1)remove the batteries from their seating
2)Power on the EVA enclosures
3) Power on the EVA controllers
4) re-insert the cache battery modules after controller has initialised.
This will prevent such issues occuring. On 2 occassions when I did not know this and did not follow this, I ended up replacing the batteries.
I had kept these systems for 1 week and they did not recharge the batteries in those 2 cases.
You can try exchanging the battery slots and check.
With regards,
Mohan.
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тАО03-10-2006 08:27 PM
тАО03-10-2006 08:27 PM
Re: EVA5000 - Cache Battery problem
So I should replace the cache battery modules, only when the controller power is on.
Thanks for your recommendation. I will try it.
With Regards,
Suhas
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тАО03-21-2006 06:47 PM
тАО03-21-2006 06:47 PM
Re: EVA5000 - Cache Battery problem
have u got the solution or not yet?
please post your outcome
thanks
Subhash
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тАО03-22-2006 02:05 AM
тАО03-22-2006 02:05 AM
Re: EVA5000 - Cache Battery problem
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тАО03-23-2006 04:29 PM
тАО03-23-2006 04:29 PM
Re: EVA5000 - Cache Battery problem
The reason I did not update was, I have not yet received the batteries. As soon as I get the batteries, I will be able to replace them. I will update the outcome as soon as I get the results.
Thanks and regards,
Suhas
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тАО03-26-2006 09:27 PM
тАО03-26-2006 09:27 PM
Re: EVA5000 - Cache Battery problem
I finally replaced the batteries (totally 4- 2 in each controller). They got charged in a short time after replacing them. The problem is solved now.
Thank you all for assisting me in solving the Cache Battery problem.
With Best Regards,
Suhas