HPE EVA Storage

EVA8000 Controller Part Number Required

 
Kritao
Regular Advisor

EVA8000 Controller Part Number Required

Dear All,

We have EVA 8000 2C2D. One of the Controller failed. This is not in warranty, we are planning to take Warranty now. Before that we want to resolve the controller issue. Is there a way to find the Controller part number without removing the controller.

EVA model is 8000 2C2D
Product Number - AD519B
9 REPLIES 9
P Muralidhar Kini
Honored Contributor

Re: EVA8000 Controller Part Number Required

Hi Simson,

You can try searching for the part number in the following link -
http://partsurfer.hp.com/

This should give the information that you are looking for.

Regards,
Murali
Let There Be Rock - AC/DC
Kritao
Regular Advisor

Re: EVA8000 Controller Part Number Required

I searched in the Part Surfer, but how to confirm it.
P Muralidhar Kini
Honored Contributor

Re: EVA8000 Controller Part Number Required

Hi simson,

>> I searched in the Part Surfer, but how to confirm it.
Do u mean u did not find any matching entry
or
you found a matching entry but want to be doubly sure?

Regards,
Murali
Let There Be Rock - AC/DC
Kritao
Regular Advisor

Re: EVA8000 Controller Part Number Required

Hi Murali,

When I search in Part Surfer by putting the serial number of the EVA, I can find the following part numbers on the Part surfer.

390856-001 HSV200 2GB Fiber Channel (FC) drive controller - 6-port Original

390856-005 HSV200-A 4GB Fiber Channel (FC) drive controller - 6-port capacity

390858-001 Conductive Lithographic Film (CLF) controller - 6-port Original

Which one I have to select on the this.
P Muralidhar Kini
Honored Contributor

Re: EVA8000 Controller Part Number Required

Hi Simson,

From the output that you have got, you need to select the one that matches
your controller type.
i.e. select one based on whether your controller is 2GB FC or 4GB FC or
Conductive Lithographic Film (CLF) controller

Regards,
Murali
Let There Be Rock - AC/DC
Uwe Zessin
Honored Contributor

Re: EVA8000 Controller Part Number Required

Something is not right - an EVA8000 uses HSV210-type controller modules, not HSV200.
Maybe you can ask your future warranty provider to help you get the correct replacement part.
.
Víctor Cespón
Honored Contributor

Re: EVA8000 Controller Part Number Required

Really confusing the partsurfer output... But let's see:

The product number tells us it's an:

HP STORAGEWORKS EVA8000 2C2D-A 50HZ 42U

So it uses HSV210-A = 390855-005 controllers.
susanta_dutta
Trusted Contributor

Re: EVA8000 Controller Part Number Required

From the below table, Part Number and Controller Model can be identified from its serial number.

CAAAARRSSWWZZZ, where

C = commodity code (always P for PCA's, 5 is power supply, 6 is battery, for example)
AAAA= assembly code (1 to 1 relationship with part number)
RR = HW Rev
SS = Supplier site code
WW = week/year of manufacture
ZZZ = unique identifier string


Controller Assembly Part Number Description
HSV200 8BC8 390856-001 2-Gb, Non-RoHS Controller
HSV210 8398 390855-001 2-Gb, Non-RoHS Controller

HSV200-A A395 390856-005 4-Gb, RoHS Complaint CR1 Controller
HSV200-A B5A8 390856-005 4-Gb, RoHS Complaint CR1 Controller

HSV210-A A299 390855-005 4-Gb, RoHS Complaint CR1 Controller
HSV210-A B5A7 390855-005 4-Gb, RoHS Complaint CR1 Controller

HSV200-B BA24 390856-006 4-Gb, RoHS Complaint CR2 Controller with new sprite chip
HSV210-B BA23 390855-006 4-Gb, RoHS Complaint CR2 Controller with new sprite chip




Note, Rules & Restrictions:
- Minimum XCS v5.100 require for RoHS Complaint controller(-005). Non RoHS(-001) work at all versions.
- Use of a 2â Gb(Non-RoHS) controller and a 4â Gb(RoHS) controller in the same storage system is not supported.(Importatant)
- Minimum of XCS 6.110 required for â B series Controllers
-B series of Controllers are used in EVA4100/EVA6100/EVA8100 arrays.
-A & -B canâ t be mixed in same storage.

Regards
Susanta
susanta_dutta
Trusted Contributor

Re: EVA8000 Controller Part Number Required

I meant, Controller Serial Number, not the EVA Serial Number. Controller Serial Number available in Controller Properties page of Command View EVA.