Eva 4000

[geoff kearns]

Hi,
I have two eva4000 controllers.The battery on one unit went faulty so we replaced and every thing was ok. As both controllers were the same age we replaced the other battery a few days later.Now we have a battery fault on the second controller and will not charge.Is there any way to fail the second battery and reseat it.
Thanks Geoff

[Jan Soska]

hello,
contact HP support - probably bad battery. Or check your EVA firmare, I noticed some firmware related battery problems, but now sure if with old eva4000...

jan

[gregersenj]

Could also be wrong battery replacement procedure.

If you are on old fw level, you need to shut down the controller for battery replacement, I have seen it fail on xcs 5110

If you are on 5110 or older, You must shutdown the controller.
Later versions, you do it hot.

When I replace battries hot, I use the following procedure:
Open command view.
Browse down to the failed battery.
Remove failed battery.
Go back to CV.
Waite untill CV say battery not installed.
Then I install the new battery.

So beware of fw rev. and take your time.
Failure to do so, may fail the new battery, and it may become unuseable.

BR
/jag

[JaYKaY_1]

I have faced same issue with old fw.
it will not support hotswap with bat.
Finally we have upgraded the FW of EVA.

[geoff kearns]

The version is CR0ECAxc3p-6110
I have ordered a new battery in case it was a dud.Should have it this week.
Thanks for you help Geoff

[Jan Soska]

The latest firmware for your EVA is 6220...
recomended...

[gregersenj]

Did you have better luck this time?

BR
/jag

[geoff kearns]

Hi All,
I replaced the battery and it fixed the problem.I think its best to wait until you have failed item before replacing anything.
Thank you all for your help
Geoff

[geoff kearns]

Closing

[gregersenj]

Greate :)

And yes don't replace ok parts.

BR
/jag