Eva 4000

 
geoff kearns
Occasional Contributor

Eva 4000

Hi,
I have two eva4000 controllers.The battery on one unit went faulty so we replaced and every thing was ok. As both controllers were the same age we replaced the other battery a few days later.Now we have a battery fault on the second controller and will not charge.Is there any way to fail the second battery and reseat it.
Thanks Geoff
9 REPLIES 9
Jan Soska
Honored Contributor

Re: Eva 4000

hello,
contact HP support - probably bad battery. Or check your EVA firmare, I noticed some firmware related battery problems, but now sure if with old eva4000...

jan
gregersenj
Honored Contributor

Re: Eva 4000

Could also be wrong battery replacement procedure.

If you are on old fw level, you need to shut down the controller for battery replacement, I have seen it fail on xcs 5110

If you are on 5110 or older, You must shutdown the controller.
Later versions, you do it hot.

When I replace battries hot, I use the following procedure:
Open command view.
Browse down to the failed battery.
Remove failed battery.
Go back to CV.
Waite untill CV say battery not installed.
Then I install the new battery.

So beware of fw rev. and take your time.
Failure to do so, may fail the new battery, and it may become unuseable.

BR
/jag

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JaYKaY_1
Advisor

Re: Eva 4000

I have faced same issue with old fw.
it will not support hotswap with bat.
Finally we have upgraded the FW of EVA.
geoff kearns
Occasional Contributor

Re: Eva 4000

The version is CR0ECAxc3p-6110
I have ordered a new battery in case it was a dud.Should have it this week.
Thanks for you help Geoff
Jan Soska
Honored Contributor

Re: Eva 4000

The latest firmware for your EVA is 6220...
recomended...
gregersenj
Honored Contributor

Re: Eva 4000

Did you have better luck this time?

BR
/jag

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geoff kearns
Occasional Contributor

Re: Eva 4000

Hi All,
I replaced the battery and it fixed the problem.I think its best to wait until you have failed item before replacing anything.
Thank you all for your help
Geoff
geoff kearns
Occasional Contributor

Re: Eva 4000

Closing
gregersenj
Honored Contributor

Re: Eva 4000

Greate :)

And yes don't replace ok parts.

BR
/jag

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