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Failed redundant path on MSA1500 controller after FW upgrade

 
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Fenny_1
Super Advisor

Failed redundant path on MSA1500 controller after FW upgrade

Hi,

I have upgraded MSA1500 FW to v7.10 and after the upgrade am facing the below error.

409 MSA1500 CS in SGA061701K has a failed redundancy path.

anyone has any idea
8 REPLIES 8
Patrick Terlisten
Honored Contributor

Re: Failed redundant path on MSA1500 controller after FW upgrade

Hello,

is this an error that is on the LCD of one controller?? Have you tried to power-cycle the MSA?

Regards,
Patrick
Best regards,
Patrick
Fenny_1
Super Advisor

Re: Failed redundant path on MSA1500 controller after FW upgrade

I witnessed this error on ACU, and i power cycled the MSA after the firmware upgrade
Patrick Terlisten
Honored Contributor

Re: Failed redundant path on MSA1500 controller after FW upgrade

Hello,

are both fibre uplinks okay? Are both uplinks of you Server which is running ACU okay?

Regards,
Patrick
Best regards,
Patrick
Fenny_1
Super Advisor

Re: Failed redundant path on MSA1500 controller after FW upgrade

Hi,

The server through which am accessing(using ACU) this MSA has only one HBA card. Is this the reason?
Patrick Terlisten
Honored Contributor

Re: Failed redundant path on MSA1500 controller after FW upgrade

Jep, this is it. The A/A firmware needs two controllers. If you have only one controller, you have to use the A/P firmware.

Regards,
Patrick
Best regards,
Patrick
Fenny_1
Super Advisor

Re: Failed redundant path on MSA1500 controller after FW upgrade

Hi Paterick,

I have dual controllers and you are right the firmware is for A/A controller configuration.

From your replies what i understood is, if i put one more HBA in my server and connect it to the other controller the redundancy error will be removed. right?
Patrick Terlisten
Honored Contributor
Solution

Re: Failed redundant path on MSA1500 controller after FW upgrade

Hello,

you're right. On a server with two HBAs the message shouldn't appear.

Regards,
Patrick
Best regards,
Patrick
Fenny_1
Super Advisor

Re: Failed redundant path on MSA1500 controller after FW upgrade

Thanks Paterick,

I don't have a HBA card with me presently, so am closing the thread and will try this once i have the hba with me