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тАО08-31-2015 02:18 AM
тАО08-31-2015 02:18 AM
Hp eva4400 controllers hangs
Hello,
we have an HP EVA4400 which caused a sudden stop of all connections to servers and command view no longer sees the strorage .
after having power off the controller mapping returns slowly. this problem becomes frequent (every 2 or 3 months we have a blockage of controller).
Thank you for helping us to find the true cause of this problem.
please find attached the logs.
Thank you .
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тАО09-02-2015 05:21 AM
тАО09-02-2015 05:21 AM
Re: Hp eva4400 controllers hangs
hi,
someone who can draws some things from these logs !!
thanks
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тАО09-02-2015 08:00 AM - edited тАО09-02-2015 10:39 AM
тАО09-02-2015 08:00 AM - edited тАО09-02-2015 10:39 AM
Re: Hp eva4400 controllers hangs
Did you replace some disks recently?
They look like failed.
Encl. 3 bay 1
Encl. 3 bay 8
Encl. 7 bay 4
By the way, firmware XCS 09534000 is not supported since early 2014.
You should consider to update to 10001000 first, then 11001100, finally 11300000.
Current CV version is 10.3.6 (SBM), don't forget to update the disk firmware.
Hope this helps!
Regards
Torsten.
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тАО09-02-2015 08:58 AM
тАО09-02-2015 08:58 AM
Re: Hp eva4400 controllers hangs
Hi,
thanks Torsten for your reply i well verify and let you know.
thanks