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08-08-2011 03:13 AM
08-08-2011 03:13 AM
Indicated Virtual Disk has transitioned to Stalled Too Long
Looking for Customer Advisory regarding battery failure on DR system causing poor performance on Source EVA8100 using CA.
Received this error message
Flags: Time_set Time_synched Event rev: 2 Event size: 104 Software version: 6220 Base level: CR1363 Ctlr model: HSV210 Ctlr handle: 0000-7-8-50014380-02A56DF3-00000000-00000000 Report time: 7 Aug, 2011 13:29:53.410094 Location: 0x00217380 Event code: Type: 1B Cac: 00 Num: 06 Scid: 42 Event description: 0x4206001B Severity: Normal -- informational in nature. Indicated Virtual Disk has transitioned to Stalled Too Long. Information packet rev: 01 Information packet type: 1B Information packet size: 0028 Software component: Host Port Corrective action: No action necessary.
Poor performance continued until battery replaced at DR.
Can someone point me to the advisory or advise why replacing the failed battery at the remote site
resolved the problem?
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08-08-2011 03:52 AM
08-08-2011 03:52 AM
Re: Indicated Virtual Disk has transitioned to Stalled Too Long
Only detail I found about this event was in this link which is to the Continuous Access Administrator Guide from 2005.
Public advisories etc can be found here: http://h20566.www2.hp.com/portal/site/hpsc/public/kb/search/.
XCS 6240 release notes has this:
" Fixed a resource allocation issue that could result in stalled virtual disks, CSM resets, or controllerresets for "kill other" terminations"
There are improvements in the 6240 in regards to batteries on your EVA model.
Maybe there battery testing got stuck or had some kind of issue.
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08-09-2011 01:54 AM
08-09-2011 01:54 AM
Re: Indicated Virtual Disk has transitioned to Stalled Too Long
There is a close kb article for xcs 6110. It should be applicable to xcs 6220 as well.
Document id: c01844137. You can search for this document from www.hp.com/go/hpsc -- search knowledgebase.
Yes, there are good improvments related to battery issues & CA on XCS 6240, which you can consider upgrading to on the next available opportunity.
Hari
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