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Re: MSA 1000 Controller LED documentation is wrong

 
Klezmer
New Member

MSA 1000 Controller LED documentation is wrong

I'm trying to dianose an error 516 but the written documentation is incorrect. On page 34 of the Maintenence and Service PDF the LCD panel is described correctly. On page 22 the labeling is bad (there is no "0" description, there is no "18" arrow) and it conflicts with the page 34 illustration (16 and 17 are definitely wrong.) I can't tell if I have a heartbeat or a bad disk. None of the individual disks is listed as bad.
2 REPLIES 2
cnb
Honored Contributor

Re: MSA 1000 Controller LED documentation is wrong

Hi,

"I can't tell if I have a heartbeat or a bad disk. None of the individual disks is listed as bad."

Listed where? CLI, ADU or ?

Host platform?


516 FIBRE SUBSYSTEM
LINK FAILURE


Can you connect the serial cable and run 'show tech_support' to check the array health or run ADU?

HTH,
V├нctor Cesp├│n
Honored Contributor

Re: MSA 1000 Controller LED documentation is wrong

Hi, the table on the MSA1000 user guide is wrong, the correct one is in "Modular Smart Array 1000 Controller User Guide".

See attached screenshots