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тАО07-26-2006 09:45 PM
тАО07-26-2006 09:45 PM
MSA 1000 cannot be seen from host
we have an MSA1000 in a dual redundant configuration connected to 2 Cisco MDS 9216a switches.
From there I have Windows 2003 server Enterprise R2 hosts with Qlogic 2214 HBAs dual connected through the switches.
Have MPIO full featured DSM installed and have tried both SCSIport and STORport drivers for the HBAs.
The problem is through the HP ACU (v7.50) I can't detect the MSA, only the local smartarray controller.
This is the same on all the hosts connected and all are identical configurations and driver versions etc.
It's bizarre, I feel it's something to do with Win 2k3 R2 and the versions of drivers/MPIO that I'm using but no idea why!
Oh, have also eliminated MPIO by uninstalling and trying to detect MSA, no joy.
Any ideas, I'm stumped!
Thanks a lot,
Andy.
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тАО07-26-2006 10:38 PM
тАО07-26-2006 10:38 PM
Re: MSA 1000 cannot be seen from host
Rgds
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тАО07-27-2006 01:28 AM
тАО07-27-2006 01:28 AM
Re: MSA 1000 cannot be seen from host
Can you check your HBA driver ver. Verify under the Device Manager. For some reason, windows wants to keep using the default Windows driver.
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тАО07-27-2006 06:21 AM
тАО07-27-2006 06:21 AM
Re: MSA 1000 cannot be seen from host
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тАО07-27-2006 10:38 AM
тАО07-27-2006 10:38 AM
Re: MSA 1000 cannot be seen from host
This is only true if your server isn't seeing any MSA LUNs. Andy's problem is that the MSA isn't showing up in the ACU.
I suspect the that windows is using it's version of qlogic driver. Even though he flashed it with our smart component. He may have to download the qlogic driver from the qlogic website. Update the driver with the qlogic driver, verify Windows excepted it. Then update the driver approved for MSA.
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тАО08-01-2006 12:09 AM
тАО08-01-2006 12:09 AM
Re: MSA 1000 cannot be seen from host
The zone is open and is identical to a working EVA3000 attached switch setup I have on a different site.
John - I have tried the Qlogic standalone driver but this hasn't helped unfortunately. I have now installed the Basic MPIO DSM for active/passive, thanks for that.
Still no joy though, I've logged a call with HP but aren't getting much more than a link to the main driver page, helpful!
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тАО08-01-2006 01:41 AM
тАО08-01-2006 01:41 AM
Re: MSA 1000 cannot be seen from host
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тАО08-01-2006 09:35 PM
тАО08-01-2006 09:35 PM
Re: MSA 1000 cannot be seen from host
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тАО08-02-2006 12:52 AM
тАО08-02-2006 12:52 AM
Re: MSA 1000 cannot be seen from host
Rusian - It's an HP branded card, I'll try flashing it the lastest HP bios just in case though, believe it's V 1.45.
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тАО08-02-2006 02:07 AM
тАО08-02-2006 02:07 AM
Re: MSA 1000 cannot be seen from host
Can you back under device manager and this time to "system devices" - locate either StorageWorks MSA1000 or anything MSA1000/1500 related.