MSA P2000 Problem

 
kunjuttan
Super Advisor

MSA P2000 Problem

Hi All,
I am having one MSA P2000 G3 storage.I configured the IP for the same through management port.Now the problem is I am unable to connect the same through LAN.I can login to the same using new ip which I configured through cross cable also.But in LAN it is not working.Pls help me..wht to do..
8 REPLIES 8
hvhari
Esteemed Contributor

Re: MSA P2000 Problem

verify the lan ip address range / subnet is the same you have configured in the MSA storage.
Regards,
Hari

If this post was useful , click the Kudos Star on the left side to say Thanks!
kunjuttan
Super Advisor

Re: MSA P2000 Problem

I checked all are same only...We have got two MSA controllers.One is working fine.the other one is giving problems..
hvhari
Esteemed Contributor

Re: MSA P2000 Problem

Then most likes it should be an issue with controller. Can you attach the MSA logs ?
Regards,
Hari

If this post was useful , click the Kudos Star on the left side to say Thanks!
kunjuttan
Super Advisor

Re: MSA P2000 Problem

Thanx Hari,
May I know how to collect the logs from MSA...??
Johan Guldmyr
Honored Contributor

Re: MSA P2000 Problem

To save logs go to tools -> save logs.

What IPs have you set on both controllers?
Have you tried to restart the MSA or "restart mc" through the CLI?
hvhari
Esteemed Contributor

Re: MSA P2000 Problem

Uyou can use Console Port on MSA. connect to the Console port on MSA using hyperterminal or any other Terminal Utility and run
Show tech_support. Capture this output .
Regards,
Hari

If this post was useful , click the Kudos Star on the left side to say Thanks!
Johan Guldmyr
Honored Contributor

Re: MSA P2000 Problem

Really, the show tech_support is working on an MSA over MSA1500? I had no idea :p
hvhari
Esteemed Contributor

Re: MSA P2000 Problem

Sorry.. for P2000 - we should use "show configuration" & "show events"

all CLI commands available at http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02520779/c02520779.pdf
Regards,
Hari

If this post was useful , click the Kudos Star on the left side to say Thanks!