MSA2000 upgrade firmware

[City_Blue]

hi

we have a number of these systems, and i am upgrading the firmware on them. all have gone ok with the exception of the last one

i am unable to log in to the GUI and telnet will not work they both just hang

i have gone on to the main controler via th e serial interface and ran

restart MC a
restart MC b

and although i get the out put to say they have both been rebooted i am still not to get on to the GUI or telnet.

is there a way of upgrading the firmware via the serial connection?

cheers

[Greybeard]

there are some settings that can affect an upgrade, here's the CLI guide with all the commands.

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01505833/c01505833.pdf