HPE EVA Storage

MSA2012i disk failure

 
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MSA2012i disk failure

After a drive failure in the MSA, I was upgrading the firmware on the new drive (which is not a member of the V-disk) and Controller A rebooted unexpectedly. The log states the the drive is an unknown state, however, in the enclosure view the drive appears OK and available. Any suggestions?

12-23 08:30:36 49 A466 SCSI maintenance command completed: cmd = ModeSense drive = Channel:0 ID:5 SN:9QK1ZJ08 Encl:0 Slot:5
12-23 08:28:42 49 A465 SCSI maintenance command completed: cmd = ModeSense drive = Channel:0 ID:0 SN:9QK0RE7G Encl:0 Slot:0
12-23 08:24:12 49 A464 SCSI maintenance command completed: cmd = ModeSense drive = Channel:0 ID:0 SN:9QK0RE7G Encl:0 Slot:0
12-23 08:16:08 139 A463 Management Controller booted. MC code version: W421R20
12-23 08:16:07 181 A462 LAN configuration parameters have been set
12-23 08:15:12 19 B122306 Rescan bus done. Reason Code: 8. Found 17 drives, 2 Drive Enclosures
12-23 08:15:11 19 B122305 Rescan bus done. Reason Code: 9. Found 0 drives, 2 Drive Enclosures
12-23 08:15:11 174 A461 Failure in drive firmware update (WWN: 5000C50010E71171). This drive is left in an unknown state and may need to be reset.
12-23 08:15:11 174 A460 Failure in drive firmware update (WWN: 5000C50010E71171). This drive is left in an unknown state and may need to be reset.
12-23 08:15:11 19 A459 Rescan bus done. Reason Code: 9. Found 17 drives, 2 Drive Enclosures
12-23 08:15:11 153 A458 Storage Controller has resumed communications with the Management Controller
12-23 08:12:21 152 A457 Storage Controller not receiving data from the Management Controller
12-23 08:09:37 49 A456 SCSI maintenance command completed: cmd = UseCDBNDW drive = Channel:0 ID:5 SN:9QK1ZJ08 Encl:0 Slot:5
12-23 08:09:23 28 B122304 Controller configuration parameters have been changed
12-23 08:09:21 28 A455 Controller configuration parameters have been changed
12-23 08:09:09 19 B122303 Rescan bus done. Reason Code: 7. Found 0 drives, 2 Drive Enclosures
12-23 08:09:08 19 A454 Rescan bus done. Reason Code: 7. Found 0 drives, 2 Drive Enclosures
W 12-23 08:09:08 44 A453 Unwritable cache data exists for volume (volume: , SN: 00c0ffd5adf20000acbc864901000000) comprising 1% of cache space
W 12-23 08:09:08 44 A452 Unwritable cache data exists for volume (volume: , SN: 00c0ffd5adf20000c01ece4801000000) comprising 4% of cache space
W 12-23 08:09:08 44 A451 Unwritable cache data exists for volume (volume: , SN: 00c0ffd5d8c400009753cc4a01000000) comprising 1% of cache space
W 12-23 08:09:08 44 A450 Unwritable cache data exists for volume (volume: , SN: 00c0ffd5adf200008900c14801000000) comprising 1% of cache space
W 12-23 08:09:08 44 A449 Unwritable cache data exists for volume (volume: , SN: 00c0ffd5adf200005547b84801000000) comprising 1% of cache space
W 12-23 08:09:08 44 A448 Unwritable cache data exists for volume (volume: , SN: 00c0ffd5adf2000038ffbf4801000000) comprising 16% of cache space
W 12-23 08:09:08 44 A447 Unwritable cache data exists for volume (volume: , SN: 00c0ffd5adf2000034e1b74801000000) comprising 1% of cache space
W 12-23 08:09:08 44 A446 Unwritable cache data exists for volume (volume: , SN: 00c0ffd5adf2000032d0b24801000000) comprising 1% of cache space
12-23 08:09:08 182 A445 Drive channels paused: Hide all drives
12-23 08:09:07 28 A444 Controller configuration parameters have been changed
12-23 08:09:05 28 B122302 Controller configuration parameters have been changed
12-23 06:38:12 33 B122301 Time/date has been changed to 2009-12-23 06:38:11
12-23 03:51:37 18 A443 Vdisk reconstruct completed successfully (Vdisk: MMSTORE01, SN: 00c0ffd5adf2000049cfb24800000000)
12-22 16:06:45 310 B122300 Discovery and initialization of enclosure data has completed following a rescan.
12-22 16:06:45 310 A442 Discovery and initialization of enclosure data has completed following a rescan.
12-22 16:06:31 19 B122299 Rescan bus done. Reason Code: 24. Found 17 drives, 2 Drive Enclosures
12-22 16:06:30 19 A441 Rescan bus done. Reason Code: 24. Found 17 drives, 2 Drive Enclosures
12-22 16:06:16 211 B122298 SAS Topology Change: Chan0, 190 elements, 4 expanders, 2 native levels, 2 partner levels, 38 device PHYs
12-22 16:06:16 211 A440 SAS Topology Change: Chan0, 190 elements, 4 expanders, 2 native levels, 2 partner levels, 38 device PHYs
12-22 16:05:46 310 A439 Discovery and initialization of enclosure data has completed following a rescan.
12-22 16:05:18 310 B122297 Discovery and initialization of enclosure data has completed following a rescan.
12-22 16:05:04 19 B122296 Rescan bus done. Reason Code: 24. Found 16 drives, 2 Drive Enclosures
12-22 16:05:03 19 A438 Rescan bus done. Reason Code: 24. Found 16 drives, 2 Drive Enclosures
12-22 16:05:00 19 B122295 Rescan bus done. Reason Code: 4. Found 16 drives, 2 Drive Enclosures
12-22 16:05:00 37 A437 Vdisk reconstruct started (Vdisk: MMSTORE01, SN: 00c0ffd5adf2000049cfb24800000000) drive: Channel:0 ID:18 SN:9QK0X7D7 Encl:1 Slot:2
12-22 16:05:00 9 A436 Spare kicked in (Channel:0 ID:18, SN:9QK0X7D7 Encl:1 Slot:2) for critical Vdisk (Vdisk: MMSTORE01, SN: 00c0ffd5adf2000049cfb24800000000)
12-22 16:04:59 19 B122294 Rescan bus done. Reason Code: 16. Found 16 drives, 2 Drive Enclosures
12-22 16:04:58 19 A435 Rescan bus done. Reason Code: 16. Found 16 drives, 2 Drive Enclosures
W 12-22 16:04:55 1 A434 Vdisk critical: MMSTORE01, SN: 00c0ffd5adf2000049cfb24800000000
C 12-22 16:04:55 314 A433 FRU type: drive, problem: encl 0 deviceID 5. Vendor: ATA Product ID: ST3750330NS , S/N: rev: . Related event ID: 432, type: 8
W 12-22 16:04:55 8 A432 Vdisk MMSTORE01 drive down (Channel:0 ID:5 SN: Encl:0 Slot:5)
W 12-22 16:04:55 1 A431 Vdisk critical: MMSTORE01, SN: 00c0ffd5adf2000049cfb24800000000
C 12-22 16:04:55 314 A430 FRU type: drive, problem: encl 0 deviceID 5. Vendor: ATA Product ID: ST3750330NS , S/N: rev: . Related event ID: 429, type: 8
W 12-22 16:04:55 8 A429 Vdisk MMSTORE01 drive down (Channel:0 ID:5 SN: Encl:0 Slot:5)
12-22 16:04:48 211 A428 SAS Topology Change: Chan0, 186 elements, 4 expanders, 2 native levels, 2 partner levels, 36 device PHYs
12-22 16:04:48 59 A427 Disk channel error (Channel:0 ID:5 SN:9QK0TYBK Encl:0 Slot:5): I/O Timeout cdb:7 additional
12-22 16:04:46 59 A426 Disk channel error (Channel:0 ID:5 SN:9QK0TYBK Encl:0 Slot:5): I/O Timeout cdb:Wr 00000001 0001
12-22 16:04:46 59 A425 Disk channel error (Channel:0 ID:5 SN:9QK0TYBK Encl:0 Slot:5): Protocol Error cdb:23 additional
12-22 16:04:43 211 B122293 SAS Topology Change: Chan0, 186 elements, 4 expanders, 2 native levels, 2 partner levels, 36 device PHYs
12-22 16:04:39 59 A424 Disk channel error (Channel:0 ID:5 SN:9QK0TYBK Encl:0 Slot:5): Protocol Error cdb:Rd 2d050672 0008
12-22 12:18:45 49 A423 SCSI maintenance command completed: cmd = ModeSense drive = Channel:0 ID:5 SN:9QK0TYBK Encl:0 Slot:5