MSA2324fc Cannot access Controller Via CLI or IP Address

[Jeromey]

anyone have any ideas, i have rebooted the MSA, pulled out the controllers re-seated them, the ethernet ports are not even a MAC address is showing on our cisco switches. swapped cables, swapped ports on the switch.

[acedpogi]

try connecting direct to the storage controller using cross cable and connect thru default IP address

[Michael Taljaard]

Hi

Please provide More detail.

is this a New Installed unit,was it connected to the Network Previously..?

For a new Unit you will need to connect via a cross over cable or alternatively a Service cable and change the IP from the Default ip;'s Management Port IP Address: 10.0.0.2 (controller A), 10.0.0.3 (controller B) to the new desired values.

default username and password will be manage and !manage


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Thanks