HPE EVA Storage

One controller unexpectedly lost.

 

One controller unexpectedly lost.

Hello all, please could you assist me. Today morning, we found that one controller was unexpectadly lost with error on console:
TC 03510141 IDX: LF
Param 00:00000003
Does anybody know what is cause of this error?
Thank you in advance.
7 REPLIES 7
George Genov
Frequent Advisor

Re: One controller unexpectedly lost.

Hi,
Can you specify the model of the EVA?

BR
George

Re: One controller unexpectedly lost.

Hi,
We have EVA4000 in 2C4D configuration.
George Genov
Frequent Advisor

Re: One controller unexpectedly lost.

Hi,

Termination Code: 03510141, means;
crash forced by other HSV200 controller.

So in the controller event log should be the answer why your controller crashed.

BR,

George
Uwe Zessin
Honored Contributor

Re: One controller unexpectedly lost.

Open a call with HP to assist you with troubleshooting.
.

Re: One controller unexpectedly lost.

Ok, thank you.
We are in the process.
Hope HP make clear this situation.
Thank you very much to everybody =)
RonyHanka
Regular Advisor

Re: One controller unexpectedly lost.

hello, we are having the same issue on an EVA6000. kindly advice what HP has advised to do at that time?

 

thanks,

R

giladzzz
Honored Contributor

Re: One controller unexpectedly lost.

Hi

Many times this happens when there is a snapshot deleted or taken check in your

logs if there was such an event before the controller terminated.

also HP have made modifications in XCS to deal with such events

if you are not at version 6.25 HP will tell you to upgrade to that version

Regards