HPE EVA Storage

P2000 G3 Controller problem

 
Max Sorokin
Regular Advisor

P2000 G3 Controller problem

Hi All,

After firmware upgrade on brand new P2000 G3 we can't connect to both controller A & B through the network.

Log in attachment.

Thanks in advance,

BR,
Max
/Maxim
4 REPLIES 4
Max Sorokin
Regular Advisor

Re: P2000 G3 Controller problem

In eventlog there is Error with code 61, Event deskription: Disk channel failure. This may indicate a hardware failure, but the controller will attempr to recover. Event context: 0x00110000
/Maxim
Trygve Henriksen
Respected Contributor

Re: P2000 G3 Controller problem

Maybe the password was reset to default?

Happened here once...
Trygve Henriksen
Respected Contributor

Re: P2000 G3 Controller problem

Add: It happened when I upgraded Firmware, too.
Johan Guldmyr
Honored Contributor

Re: P2000 G3 Controller problem

Hi, what do you mean through the network?

Through fibre channel, iSCSI or SAS? I presume management interface works because you got the logs that way.

And yeah, those events you mentioned there are seen a lot in the logs. Seems like it is the connection between controller and the internal disk channels.
I'm too lazy to grab genlogs from the support cd - to parse the logfile and make the .xml easier to read.
So, do you have any extra disk shelf attached?
Maybe start with disconnecting that in that case.

I would try to reseat both controllers (do it when it's turned off).

T201P02 is the latest firmware anyway.