Please help, EVA 3000 disk group problem

[IBaltay]

what is the controller firmware version and do you have all the disks on the compatible firmware levels?

[Frode Olsen]

controller version is SR0025runp-3110

the disk drives are at HP07 firmware

[IBaltay]

and what does the controller log report?

[IBaltay]

how much free space do you have in the DG to which you wanted to add the 8 new disks?

[IBaltay]

error message:
"Insufficient Available Data Storage" comes from the SCMI - Storage cell management interface. It should be reported with the return codes in the controller event log and there from we could get more details for the interpretation of what have occured...

[Frode Olsen]

When I had 32 disks in the DG, and wanted to add 8 more, capacity was at 4099 (approximately, I haven't had time to remove those 2 disks again), and occupancy was at 3437 still. I was only able to add 2 disks to make it 34 disks, instead of adding all 8.

The Management log, only gives us an error code 4 for this, however we knew that. In the controller event log, it says:

092f0005 #20033
The HSV100 controller identified in the handle field processed a Storage System Management Interface command with the result of non-success return code.
Corrective action code: 00

See attached file for full error description.

[IBaltay]

communicate with the local HP support to come onsite, because the controller resync (warm reboot) seems to be the option to be tried to solve the problem - both controllers at a time, or the cold reboot - one controller at a time...
to reset anything which is wrong there

[Frode Olsen]

OK, we rebooted the "other" controller from the command eva, Controller A, since it seemed B was the Master, and that worked. We were now able to add the remaining disks. Fantastic. Thanks a lot for your help!