RSM log-in failed

 
Ralf Gerresheim
Frequent Advisor

RSM log-in failed

Hi,
I tried to install the RSM 4.0 Server Software on the server, where I installed also CV8.
The installation was successfull, but I wasn't able to log-in into the GUI. Always I get the error message "You do not have sufficient privileges to access the client". I use an acoount which is member of the Storage Admin Group.
What is wrong?
Is it necessary before loging in, that a BC or CA license is installed on the EVA (I'm waiting for it)?

Thanks in advance for any help.
3 REPLIES 3
Steven Clementi
Honored Contributor

Re: RSM log-in failed

It is not necessary to wait for licenses.

Are you using the same account for RSM as you use for Command View? if not, try an account that you know works with Command View.

Also, there is an update available. make sure you install RSM 4.0.1 before hand.


Steven
Steven Clementi
HP Master ASE, Storage, Servers, and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5, vSphere 6.x)
RHCE
NPP3 (Nutanix Platform Professional)
Ralf Gerresheim
Frequent Advisor

Re: RSM log-in failed

Hi, I'm using the same account which I used for successful log-in with Command View (8.0.2). I have already updated to RSM 4.0.1.
Eric Datwyler
Frequent Advisor

Re: RSM log-in failed

Was there any solution to this? I am having the same exact issue.