SAN switch portshow

[Deen.Tanj]

While taking backup of one of the servers we observe that Backup is very slow (6GB – 3 Hours or more) if the server is connected to a particular port of SAN Switch port 14.
if we change the port of the same server to another port and run the backup again, then backup goes very fast (6GB-8m.
also from port show I can see a lot of CRC Errors while backup is running.

portName:
portHealth: No License

Authentication: None
portDisableReason: None
portCFlags: 0x1
portFlags: 0x24b03 PRESENT ACTIVE F_PORT G_PORT U_PORT LOGICAL_ONLINE LOGIN NOELP LED ACCEPT
portType: 11.0
POD Port: License available to enable the port
portState: 1 Online
portPhys: 6 In_Sync
portScn: 32 F_Port
port generation number: 24
portId: 010f00
portIfId: 4302000f
portWwn: 20:0f:00:05:1e:04:bd:b7
portWwn of device(s) connected:
50:01:43:80:01:1b:dd:06
Distance: normal
portSpeed: N4Gbps

Interrupts: 0 Link_failure: 0 Frjt: 0
Unknown: 0 Loss_of_sync: 16 Fbsy: 0
Lli: 323 Loss_of_sig: 16
Proc_rqrd: 66 Protocol_err: 0
Timed_out: 0 Invalid_word: 49699
Rx_flushed: 0 Invalid_crc: 23549
Tx_unavail: 0 Delim_err: 0
Free_buffer: 0 Address_err: 0
Overrun: 0 Lr_in: 5
Suspended: 0 Lr_out: 0
Parity_err: 0 Ols_in: 0
2_parity_err: 0 Ols_out: 5
CMI_bus_err: 0

what could be the problem?

[Uwe Zessin]

It could be a bad SFP. Does the error move with the connection if you plug the SFP into a different port?

[IBaltay]

Hi,
it seems to be the faulty SFP on the switch port or the switch mainboard port itself. You are probably using the wwn-based zoning or no zoning at all. It is good to run the porterrshow to see if the CRC errors are continuously increasing or stable and if they are growing you can run the supportshow/supportsave command and send them to the vendors FTP.

[Deen.Tanj]

I changed the SFP with the same issue, also i changed the SAN ZONING for the port but didnt solve the problem!

[IBaltay]

then the problem can be the fc cable

[Deen.Tanj]

OK, the same cable used in another port without any problem, with the same HBA and same server.
Only if i connect to this port this problem happen, even i created new zone for this port without any change!

[IBaltay]

Hi,
then the problem can be the switch mainboard port itself, run the errdump pls

[IBaltay]

an/or the porterrshow can be shortly collected and compared the CRC errors if they are growing

[Malcolm Watts]

What version of firmware is the switch? as it might need to be upgraded if the sfp in use is newer then your firmware.

[Víctor Cespón]

Invalid_word: 49699
Invalid_crc: 23549
Lr_in: 5
Lr_out: 0

Point to errors on the other side of the cable (the HBA).

Check this:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01392475