StorageWorks SAN Switch 2/32 (Brocade 3900) 240603-B21 - Cannot Login

[Borg8472]

I have two (StorageWorks SAN Switch 2/32 (Brocade 3900)) but I am not able to login to either unit. The configured IP addresses are unknown, therefore my only other option is connecting through serial port, but I cannot establish a connect to the unit, via Hyper Terminal, (9600 | 8 | None | 1 | None). I have tried various Hyper Terminal Connection settings options with no success. I rebooted units with no effect. Any login help is very much appreciated!

[Kites BM · Accepted solution]

Hi,

Brocade switches has Default IP address 10.77.77.77
Brocade Directors require more than one IP address on the same subnet, in this case Default IP addresses are
* 10.77.77.77(logical switch 0)
* 10.77.77.76(logical switch 1)
* 10.77.77.75(cp0)
* 10.77.77.74(cp1)
For your case You can try with IP 10.77.77.77
If login is success then issue these command(s)
- ifmodeshow eth0
- ifmodeset eth0 (read for instructions and decide the best)
- ipaddrset

To login the default username is admin and passoword is password

All the best!!

[Kites BM]

I'm stressing on ...so try for default IP address.

[Borg8472]

I was able to connect to units by using the serial/console interface. I found I was not able to connect initially because I was not using a Null Modem cable. I am moving forward with password recovery. I did try 10.77.77.77 with no success, as it appears the default IP address had also been changed.

[Borg8472]

Used Null Modem cable to connect to console/serial port. The above IP information appears to be correct as well.

[Dwayne Pierce]

Luis,

I have the same issue and noticed that you were able to gain access through the Null Modem cable. I have not been so lucky. Was there anything else that you did in order to gain access through the serial port? When I connect the cable (Null Modem) to the serial port, using hyperterminal and putty with correct settings, nothing comes up. I can't seem to figure out what I'm missing here. Any assistance would be greatly appreciated. Thanks.

[Borg8472]

1) Double check the cable, make sure it is a null modem cable. I thought I was using the right cable for a long time, upon double/triple confirming the cable with was not the same as an authentic null modem cable.

2) Using Hyperterminal, you will have to play with the connection settings, if I recall correctly, what finally worked for me was (ANSI / ANSIW) combo, something like that.

If the problem remains, let me know and I will try to recall more stuff.

[Dwayne Pierce]

Thanks for the reply Luis. I'll double check the cable and settings. I do recall having to change those ANSI settings. I'll let you know how it goes. Thanks again.