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Re: VA7400 HP18 firmware

 
Nour E Belkeir
Occasional Advisor

VA7400 HP18 firmware

Hello,

I need some help in getting this VA7400 upgraded from HP13 to HP18. I have the install guide but I can not find a download site for the firmware. HP want to send somebody to do it for us and they want a couple tousand for the job that I can do in few seconds.

Help please.

Thanks

nbelkeir@morehouse.edu

4 REPLIES 4
Eugeny Brychkov
Honored Contributor

Re: VA7400 HP18 firmware

Is this VA under warranty or not? When did you buy it?
Eugeny
Nour E Belkeir
Occasional Advisor

Re: VA7400 HP18 firmware

Not yet. We purchased this Box a couple weeks ago and I am trying to get it going.

Thanks
Eugeny Brychkov
Honored Contributor

Re: VA7400 HP18 firmware

Did you buy it from HP? What's its serial number?
Eugeny
Nour E Belkeir
Occasional Advisor

Re: VA7400 HP18 firmware

nope. From someone else.