HPE EVA Storage

White WWN labels on new EVA

 
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Cruchot
Occasional Advisor

White WWN labels on new EVA

Hello all,

I have a problem with a new 6400 EVA on a customer site.
I have tha white paper with the stickers wher the WWN should be but the stickers are white !!!
No WWN number on it
Did you already encounteer that kind of situation ?

Thanks a lot for your help
3 REPLIES 3
Bhavnish Kamboj (BK)
Trusted Contributor
Solution

Re: White WWN labels on new EVA

Could be mistake from HP.

Call HP and provide them serial number of your EVA or controller. They will be able to get you the WWN and checksum value
hvhari
Esteemed Contributor

Re: White WWN labels on new EVA

You can submit a support case to HP online, via the Support Case Manager link available in ITRC. You can submit Hardware case for this issue.

http://www11.itrc.hp.com/service/mcm/homepageRequest.do
Regards,
Hari

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Cruchot
Occasional Advisor

Re: White WWN labels on new EVA

Hi all,

Finally a pb in Germany during the EVA delivery. I got my WWN direct from factory.

Thanks for your answers