HPE EVA Storage

Window server can't see EVA 4100 VDisks

 
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irey05
Occasional Collector

Window server can't see EVA 4100 VDisks

After reboot of SAN EVA 4100 we are unable to present the v disks any host servers. From the command view EVA shows that all the vdisks operational State is Good. Following are the errors from EVAs Event Viewer.

 

Hardware Details

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Windows Server 2003 R2 64bit (ALL Server Running)

 

EVA System

=========

Eva Setup: 2C4D

Type: HSV200 

Controller Software Version: CR0ECAxc3p-6110

 

 

 

 

17:10:31:996
12-May-2014
Controller B ***Critical event*** 09c95105 #711633 A Disk Group has transitioned to an INOPERATIVE state.
View corrective actionsCorrective action code: 51

 

21:32:03:114
11-May-2014
Controller A ***Critical event*** 0400031c #711498 HSV200 controller operation was terminated due to an unrecoverable event detected by either software or hardware or due to an action initiated via the Storage System Management Interface.
View corrective actionsCorrective action code: 03

 

06:47:02:152
12-May-2014
Controller B ***Critical event*** 093e420e #711531 A physical disk drive has disappeared.
View corrective actionsCorrective action code: 42

 

          17:09:38:334
12-May-2014
Controller B ***Critical event*** 0e04c819 #711566 Battery assembly '0' has malfunctioned.
View corrective actionsCorrective action code: c8

 

17:09:40:548
12-May-2014
Controller B ***Critical event*** 09cdc305 #711577 A Fibre Channel port has transitioned to the FAILED state.

View corrective actionsCorrective action code: c3

4 REPLIES 4
Torsten.
Acclaimed Contributor

Re: Window server can't see EVA 4100 VDisks

>> Battery assembly '0' has malfunctioned.

Do you have functional batteries in the system or are both dead now?

 

Without good batteries the EVA doesn't present any LUN.


Hope this helps!
Regards
Torsten.

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irey05
Occasional Collector

Re: Window server can't see EVA 4100 VDisks

Thank for the fast reply

 

Both Controllers battery is Operational State: Failed and charger State also: Failed

 

 

 

Thank you

Torsten.
Acclaimed Contributor
Solution

Re: Window server can't see EVA 4100 VDisks

Replace the batteries and it will work again.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
irey05
Occasional Collector

Re: Window server can't see EVA 4100 VDisks

After replaceing the batteries it worked fine.

 

thanks alot Torsten.