all virtual disk not visiable

[shafeygad]

Dear
i have EVA8000 -
I have a big problem
controller HSV210 give alarm Virtual Link Indicator orange led
and when i try to browse virtual disks i found red sign ( all virtual disks not working )


plz help

[Steven Clementi]

Log into Command View and drill down into the areas that have the yellow triangle wit hthe !

You can also look at the front of the controllers to see if the lcd screen says anything important..


Steven

[shafeygad]

Dear steven
nothing unnormal at the screen for controller
But the led for Virtual Link Indicator at the controller giving alarm
command viewer giving red sign on all servers host

[Steven Clementi]

Maybe you can post a screen shot of Command View?

sc

[shafeygad]

Guys
plz help me
I have 27 Linux server down
till now i can not see vdisks
what is the problem
plz help

[Torsten.]

You should contact HP support immediately.

[Eemans Dany]

Hi,

Check the status off the cache batteries. When EACH controller has one failed battery, the EVA is unpresenting the VDISK in order to keep the data safe.
If the batteries are failed they need to be replaced ASAP.

Dany

[shafeygad]

kindly check attached file

print screen for EVA problem

[Torsten.]

As said, contact support.

[shafeygad]

I found that error at log
unrecognized fibre channel physical disk driver firmware revision

and i found this thread
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1275648150774+28353475&threadId=1277585

Maybe i need to update HD firmware
i am using
Hard disk Info:
Model No : NB50058855
Capacity : 500 GB
RPM : 7200 RPM
Current Firmware Ver-HP01

----
How to update firmware ?