HPE EVA Storage

command view evaluation does not work

 
rlehoux
Occasional Advisor

command view evaluation does not work

hi,

i have download evaluation command view 9 software, i can view the eva 5000 but i can't configure the vdisk, the message is "you have to buy a valid license", i have not use the product and i have download the product the 12/10/09.

is anybody have the same problem

the ves is 3110

thanks
13 REPLIES 13
gabbar
Trusted Contributor

Re: command view evaluation does not work

please go to license tab in CV EVA and attach the screenshot... lets see what license you have!
rlehoux
Occasional Advisor

Re: command view evaluation does not work

i need some precisions, the evaluation product permit to create vdisk or not ?

i'm not a specialist of storage and i don'know

my license window is empty for response to answer
Uwe Zessin
Honored Contributor

Re: command view evaluation does not work

The instant-on license permits full-use of the product. However, I've seen in one or two cases that the license did not activate for some reason. It did not bother me, because I had valid licenses so I don't know if there is a workaround other than a fresh installation of the server.
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rlehoux
Occasional Advisor

Re: command view evaluation does not work

thank for your response, how can i debug the product ?

i have found in the install log that the instant on install was successfully.

the license number is to expensive for my small enterprise and i want to configure once.
gabbar
Trusted Contributor

Re: command view evaluation does not work

i dont see anyway to debug this... as Uwe said you can try to reinstall the product...

If you want to avoid that you can get a case logged with HP and ask them to provide you temp license for 60 days..
rlehoux
Occasional Advisor

Re: command view evaluation does not work

i have phone to hp support in usa, france etc and anybody say to me "we don't know"

i tried to contact another time.

thanks a lot for your responses
Víctor Cespón
Honored Contributor

Re: command view evaluation does not work

If you had a previous version of Command View installed on that server, the instant-on license will not be valid.

You need a REAL CV license for an EVA5000 and the amount of TB you have in it. If the previous version was 6.0 or older you need to request the license on the new format.
rlehoux
Occasional Advisor

Re: command view evaluation does not work

i,

i have test command view evaluation 8 and 9.1, i have uninstall the product and reinstall one the 9.1 and no evaluation.
Uwe Zessin
Honored Contributor

Re: command view evaluation does not work

You are not evaluating the product. You are trying to work around the licensing.

It is not sufficient to do the initial setup of the EVA with a demo license. Like it or not, but you need a permanent CV-EVA license.

What do you intend do do when a disk drive has failed?
You cannot add the replacement without a valid license!
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