disk uncompatible on EVA6300

[toufik1976]

hi,

I have added EVA SAS disks with below info :

on front of the disks : Spare parts number : 583718-1 and ont he back of the disks :

HP Model : EF0600FATFF

HP P/N : 533871-003

wite sticket : GPN 635330

Firmware : HPD7

to an existing storage EVA 6300 that has disks with attached specs, 

I still cant group the disks with existing ones that are in 2 types :

model number : EF0600FATFF,  firmware version : HPDB

model number EF0600FARNA, firmware verison HPD6

please advise if we can resolve the issue without changing again the disks (this is 2nd time we change them), if its the only option please advise correct model ,

thanks for your quick answer as clientt has production waiting for this extra capacity since 2 months

br

toufik

[rmv978]

Model EF0600FATFF can be used on Servers as will as EVA.

However an EVA bit needs to be set by the Vendor or supplier before shipping for use in EVA.

Hence make sure the EVA bit is set before using the drive for EVA.

[toufik1976]

Hi,

thanks for your answer,

so if I understand well, even upgrading the Firmware from HPD7 to HPDB will not ensure disks will be work with the EVA ??

also, if we keep HPD7 firmware and set the evat bit , disk will work with the EVA?

please can you provide procedure to set the EVA bit ??

actually we have tried an array of disks twice and we still face the same problem

thank you for quick answer

br

toufik.

[rmv978]

There is no procedure or tool to set the EVA bit.

It is a factory setting and it has to be taken care by the supplier/Vendor.

[toufik1976]

HI,

we checked with supplier whos is a specialised refurbisher, and they are not able to provide nor set the EVA bit, can you pleasee help us here, because we are reealy stuck, and customer complaining every day,

thank you for your support

Toufik

br

[rmv978]

Unfortunately as i earlier mentioned,there is no seperate tool to set the EVA bit on the Hard drive and it is a factory setting.

Please contact the Account support manager or contact support for further assistance.