eva4400

 
ess
Super Advisor

eva4400

Hi

My issue is that a port 1A is disabled once a day.i remove i/o , cable, gbic, but not resolve problem.

please help.

10 REPLIES 10
Ivan Lyanguzov
Valued Contributor

Re: eva4400

ess,

 

This issue may require deep analysis. Please, open support case at HP.

 

Ivan.

Johan Guldmyr
Honored Contributor

Re: eva4400

Hello, 

 

do you need to reseat the whole i/o module to fix the problem?

 

Is it always in the same i/o module?

 

What firmware are you running?

 

Maybe the cable, gbic or i/o module is the problem. Tried any replacements?

ess
Super Advisor

Re: eva4400

hi
i change and replace all i/o,gbic,cable,controller but not resolve my problem.

help.

Johan Guldmyr
Honored Contributor

Re: eva4400

Have you replaced the controller too?

 

And it's always the i/o module on the same side in one specific enclosure?

Maybe it's midplane or something in the enclosure then..

Maybe it's something else on the loop (disk, other i/o module).

 

What firmware are you on?

 

Is it the same evision & firmware etc on all the i/o modules?

 

Are you seeing any other issues?

ess
Super Advisor

Re: eva4400

Hi

XCS is 10000000.how to update and know firmware i/o is similar?

please send and guide my what is diagram 2c8d in eva 4400.

tanks for help.

Johan Guldmyr
Honored Contributor

Re: eva4400

For the diagram: Have you looked in the installation / user guides?

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=12169&prodSeriesId=3664763

Maybe it's in there..

You can look in configuration dump or in CV to see if firmware/hw revision are similar.
ess
Super Advisor

Re: eva4400

Hi

yes on the same side in one specific enclosure.but i replace i/o on the enclosure but yet problem is it.

Johan Guldmyr
Honored Contributor

Re: eva4400

Seems likely that the problem is in that enclosure or on that loop.
ess
Super Advisor

Re: eva4400

Hi

tanks for help but how to check loop?

i need diagram 2c8d how find diagram?

help mw.