HPE EVA Storage

msa1500cs SATA drive firmware issue

 
daniel pangallo
Advisor

msa1500cs SATA drive firmware issue

Has anybody had success upgrading SATA drive firmware on MSA1500cs? we are not having any luck doing so using version 8.70 and 8.60 firmware CD. Smart DVD 9 does not see the drives, Firmware CD 8.7 and 8.6 see the drives goes thru the process but does not upgrd firmware to the drives????
MSA1500cs versin 5.3, Msa20, 750gb Sata drives
Fibre attached.

We tried the CLI method as well, did not upgrade drive firmware
3 REPLIES 3
Eemans Dany
Honored Contributor

Re: msa1500cs SATA drive firmware issue

Check the supported devices for the firmware cd. MSA1500 is not new and is perhaps no longer supported with the new firmware cd.

Dany
daniel pangallo
Advisor

Re: msa1500cs SATA drive firmware issue

I learned this is a Known Problem and is being worked for a resolution.
Shiju Samuel Thomas
Frequent Advisor

Re: msa1500cs SATA drive firmware issue

I hope you had a chance to go through this HP advisory.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01625233&jumpid=reg_R1002_USEN

Hope it helps.
I am an HP employee