HPE EVA Storage

msa2312fc firmware update tab missing in SMU

 
daniel pangallo
Advisor

msa2312fc firmware update tab missing in SMU

I just installed an MSA2312FC running firmware M100R18. There is NO Firmware upgrade option in the TOOLS tab of the SMU. Although ALL documentation refer to this as being there. I am using IE7.0 to view the SMU...any ideas????
4 REPLIES 4
Niels Vejrup Pedersen
Respected Contributor

Re: msa2312fc firmware update tab missing in SMU

I'm not sure why you are not able to update via the SMU - but i've read others with same issue.

You can use FTP to update the controllers if you need a resolutions to update.

Regards
Johnny von Heimerall
Frequent Advisor

Re: msa2312fc firmware update tab missing in SMU

Hi Daniel,

M100R18 does not offer FW upgrade in SMU, you have to do it via FTP.

Once upgraded to latest version, you will have that option.

Cheers,
Johnny
Wickedsunny
Valued Contributor

Re: msa2312fc firmware update tab missing in SMU

The process for FTP upgrade is attached..

Regards,
Sunny
daniel pangallo
Advisor

Re: msa2312fc firmware update tab missing in SMU

thanks for the replies, just that nowhere in the doc's or release notes does it say this is NOT available with older firmware. VERY misleading if this indeed is the case!