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"Volume is missing" EVA 8000

 
Occasional Collector

"Volume is missing" EVA 8000

Hello Everybody!

 

We have a HP EVA 8000. We added a disk to "ungrouped disks" and then added that to a disk group.

 

Now we have a disk failure, not only one three of the disks.


So, we are trying to replace the failed disks using the following guide:
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c00374593-3%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&ac.admitted=1398927972218.87...

 

When we follow step 6 to ungroup the disk from the group it gives an error "Operation Failed! Volume is missing"

 

Could you please advice on any corrective measures to solve this?

Thanks!