HPE EVA Storage

remote connection HP

 
easynet
Advisor

remote connection HP

we recived this email :
The Software Management Agent of the HP Remote Support system(s) listed below have re-established connectivity to the HP Data Center. No further action is required.


Affected System(s):

Company: Easynet S.r.l.
Region: EU
Country: IT
Hostname: NWIAPLS004
Original Alert sent: 11/20/2009 12:12:53 AM

how can we disable this connection ?
4 REPLIES 4
easynet
Advisor

Re: remote connection HP

we installed software WEBES , but now unistalled it !
Víctor Cespón
Honored Contributor

Re: remote connection HP

Looks like you have installed Insight Remote Support. It is a good idea anyway, it will monitorice the EVA and servers and warn you and HP if something happens.
easynet
Advisor

Re: remote connection HP

but we dont have a support with HP and they opens a ticket for us !
Víctor Cespón
Honored Contributor

Re: remote connection HP

You still have some part or IRS installed, HP RSSM probably. Look in the installed programs for HP Remote Support Software manager.