wwn problem

 
hany osama
Occasional Advisor

wwn problem

hi
i have hp eva 4400 storageworks, my problem is when i tried to get the licenses from the hp site i entered a wrong number of the wwn for my storage so the licenses are integrated with the wrong wwn so how can i try agian and enter the correct wwn and get the true lic. ??
3 REPLIES 3
Uwe Zessin
Honored Contributor

Re: wwn problem

Send an e-mail or a FAX (to the address given in the papers that came with the license) with the key, the old and new WWNs and explain the situation.
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Marcus Schack
Trusted Contributor

Re: wwn problem

hany osama
Occasional Advisor

Re: wwn problem

i sent an e-mail and they fixed the problem by changing the wwn to the new one with a new key

thank you all