After importing, blade server can not be accessed

[ABOUBAKAR]

After importing, a blade serveur can not be accessed 

[peyrache]

Hello
What do you mean ?
Under ilo ?

JY

[ABOUBAKAR]

I have imported all servers from the C7000 chassis into oneview and it is the only server that comes in this form

[peyrache]

Is gen9 or gen8 server ?
What are message under OV console for this server ?
JY

[ABOUBAKAR]

Servers are Gen9. I have no error on oneview console. But I changed it motherboard.

[peyrache]

Did you enter correct serial number after replacement ?

[ABOUBAKAR]

The serial number is correct but I suspect the License!!

[peyrache]

Did you try to remove from oneview and add again ?

[ABOUBAKAR]

to remove the enclosure or server blade from oneview?

[peyrache]

Try blade first, I didn't work , enclosure
JY

[ABOUBAKAR]

OK, I will comeback to you tomorrow after this action

[ABOUBAKAR]

Tell me, afrter replacing th motherboard of a server, The License must be enter again ILO console or Oneview console?

[peyrache]

Ilo
jy

[ABOUBAKAR]

Ok, I will try to do tomorrow onsite and comeback to you!!

[ChrisLynchHPE]

Please provide more information about your environment. 

• What version of HPE OneView are you using?
• What is the server in Bay 4 supposed to be?
• Can you verify the iLO firmware version for the server in Bay 4?
• Have you reviewed this Customer Advisory?

[ABOUBAKAR]

Hi, I installed 3.007 and updated 3.10 version.

The server in Bay4 is BL460c Gen9. I will chech the ILO firmware version today onsite but know that I uploaded the last bundle firmware Service Pack for ProLiant 2017.07.1. I will review the Customer Advisory

[ABOUBAKAR]

This is my ILO version

[ChrisLynchHPE]

This is an infrastructure issue, not OneView.  So please follow the steps in the Customer Advisory I linked to above.  If that still does not solve your issue, please open a support case to further triage this issue.

[ABOUBAKAR]

I replaced motherboard, I modified product and serial number, I updated ILO to 2.54. Above screenshots

[peyrache]

Did you refresh server/profile ?

[ABOUBAKAR]

After each action, i refresh, sometime i reapply the configuration.

[peyrache]

Shall you please
Log/connect on ilo
Reset ilo
then
Refresh server under ov

[ABOUBAKAR]

I reseted ILO already from ilo console before refreshing on oneview

[ABOUBAKAR]

Hi  sorry but error persist

[ABOUBAKAR]

Hi evrybody, my problem is ok with this command: reset server (bay number). Thank all