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01-30-2018 04:33 AM
01-30-2018 04:33 AM
Hi,
I just started using OneView, and I ran into a peculiar problem.
I added a new enclosure and one of the blades did not get the auto created _HPOneViewMonitor user?
How does one solve this?
Br
Kenneth
Kenneth
Solved! Go to Solution.
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01-30-2018 05:57 AM - edited 01-31-2018 07:43 AM
01-30-2018 05:57 AM - edited 01-31-2018 07:43 AM
Re: Auto creation of _HPOneViewMonitor failed
Hi @KSM1
Is the iLO healthy? Please go to iLO->Diagnostics and check if it's all green. If it's not, please follow
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097
You may try to re-discover the blade then again.
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01-31-2018 01:51 AM
01-31-2018 01:51 AM
Re: Auto creation of _HPOneViewMonitor failed
Hi @AleksandraIsa,
I have looked at the diagnostics and all is green.
How do i rediscover the blade? I can only find a refresh button.
The link provided does not work :-)
Kenneth
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01-31-2018 01:56 AM
01-31-2018 01:56 AM
Re: Auto creation of _HPOneViewMonitor failed
@KSM1 thanks for pointing out. It's really strange, when I search c04996097 in google it opens, but the link does not.
Yes, you may power off the blade-> reseat physically-> and refresh the enclosure in oneview. I hope this helps, pelase keep me posted on the results.
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01-31-2018 02:14 AM
01-31-2018 02:14 AM
Re: Auto creation of _HPOneViewMonitor failed
Thanks @AleksandraIsa,
I have to schedule a maintenance before taking this blade out, I will let you know when this is done how it went :-)
Kenneth
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01-31-2018 06:56 AM - edited 01-31-2018 06:56 AM
01-31-2018 06:56 AM - edited 01-31-2018 06:56 AM
Re: Auto creation of _HPOneViewMonitor failed
> The link provided does not work
There are junk chars on the end:
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097
@AleksandraIsa you can fix the link by using Post Options > Edit Reply and use the hyperlink menu to edit the URL.
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01-31-2018 07:44 AM
01-31-2018 07:44 AM
Re: Auto creation of _HPOneViewMonitor failed
@Dennis Handly thank you, I edited it.
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02-01-2018 09:27 AM
02-01-2018 09:27 AM
SolutionA simple refresh of the server hardware or enclosure would attempt to fix this. You'd then have to look at the async task if it fails to recreate it. The account is managed by the HPE OneView appliance, and cannot manually be created.
Also, what server hardware model and generation is it? What iLO firmware version?
I am an HPE employee
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02-01-2018 11:20 PM
02-01-2018 11:20 PM
Re: Auto creation of _HPOneViewMonitor failed
Hi @ChrisLynch,
A refresh does not do the trick this time :-(
the Blade is a Gen 8
and
iLO 4 ProLiant
Firmware Version 2.54
Kenneth
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02-02-2018 07:13 AM
02-02-2018 07:13 AM
Re: Auto creation of _HPOneViewMonitor failed
You will need to look at the Refresh task in the Activity view of the resource. Can you provide a screenshot of the contents of the task?
I am an HPE employee
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