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Best way to force alerts to be generated into OneView

 
AmitG0223
Advisor

Best way to force alerts to be generated into OneView

We are going to be rolling out OneView integrated with a 3rd party ticketing system. We will have someone onsite to pull things to generate alerts into OneView so we can validate the tickets are being generated and wanted to know what are the best ways to force alerts into OneView?

Things that we do know are:

  • Pulling redundant power (this is not possible as the testing will be in a time that power can't be touched)
  • Pulling a hard disk
  • Pulling network cables out
  • Pulling HBA cables 

Are there any other options to force Alerts into OneView?

4 REPLIES 4
ChrisLynch
HPE Pro

Re: Best way to force alerts to be generated into OneView

What do you mean by "forced"?  Do you mean for testing purposes?  What ticketing system are you integrating this into?


I am an HPE employee

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AmitG0223
Advisor

Re: Best way to force alerts to be generated into OneView

Correct, we want to test ticket being created on our ServiceNow ticketing system. We are integrating the alerts into ServiceNow ticketing via a script that converts alerts in OneView into ServiceNow.

LuisSoares
Senior Member

Re: Best way to force alerts to be generated into OneView

@ChrisLynch 

Did not find a solution for this either.  Is there an HPE OneView integration with ServiceNow guide with step by step integration steps including generating test events to open test incidents?

BradV
Esteemed Contributor

Re: Best way to force alerts to be generated into OneView

Can't you just set up servicenow to receive traps from oneview?  If servicenow can be set to receive e-mails, you can forward alerts that way also.  You can create a filter to only send the level of alert that you think is appropriate.