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Cannot deserialize data from HP OneView Appliance - Alerts not coming into SCOM

Jarrod Kline
Advisor

Cannot deserialize data from HP OneView Appliance - Alerts not coming into SCOM

Recently updated to HP OneView 2.0, and updated the SCOM Management Packs to 3.0 to my SCOM 2012 R2 environment. My appliances are showing up in SCOM as expected. However alerts are not being delivered I get an error "Cannot deserialize data from HP OneView Appliance. Error deserializing http request returned from HP OneView Appliance." Event 202 HP OneView Management Core. Any hel p would be appreciated. Thanks

 

-Jarrod

3 REPLIES
ChrisLynchHPE
Neighborhood Moderator

Re: Cannot deserialize data from HP OneView Appliance - Alerts not coming into SCOM

This appears to be a bug with the SCOM plugin.  Please open a Support Case as the forums here are provided for Community discussions, not official product support.

Thibor
Occasional Visitor

Re: Cannot deserialize data from HP OneView Appliance - Alerts not coming into SCOM

We are also seeing this error. Additionally none of the HP servers from OneView are showing in SCOM though the appliance is showing a green check and no errors.

ChrisLynchHPE
Neighborhood Moderator

Re: Cannot deserialize data from HP OneView Appliance - Alerts not coming into SCOM

@Thibor, please open a support case to resolve this issue.  The forums here are not meant for official product support, or to address potential product defects/bugs.