Cannot update Oneview to 5.00

[T_1_6]

We are running Oneview v4.20.01.01 and I tried to update to v 5.0 and I cannot, I get this:-

Issue The update image HPE_OneView_5.00_update_Z7550-96604.bin is not compatible with the appliance platform and will be deleted.

Anyone got any ideas?!! Never seen this before in my life, running on VMware, and using HPE_OneView_5.00_update_Z7550-96604.bin to update.

[DanCernese · Accepted solution]

Our apologies.  There was a file mixup when uploading.  Please give us the day to sort it out and then please download the update again.  Thank you for your patience.

[T_1_6]

Thank you!

I really appreciate the update, I thought I was going crazy.

[T_1_6]

Oh dear it seems to be worse now!

With the latest 2.22Gb file I get:-

Issue The upload request was incomplete or used an unexpected format.

Resolution Ensure the correct format is used and repeat the upload.

Whats happening guys?!? 

[T_1_6]

I removed the 'a' from the end of the filename and it worked.