Certificate Error connecting SCOM to Oneview

[JustinN1]

Currently attempting to connect our SCOM instance to OneView, with SCOM returning the error "Unable to add appliance - Error Code : 118.  Certificate import is failed."  When I check the error logs after running this on either of our management servers I see this error under the HP OneView Management application log: "HTTP request error.
Get Rest call to HPE OneView Appliance:<appliance name or IP address> fails. Error Code:NotFound"

We're currently using OneView 4.10.01-0348545, SCOM 1806, and OneView SCOM Integration kit 4.1.1.  The management servers have had TLS 1.0 and 1.1 disabled, and the OneView appliance itself is in FIPS mode with a PKI internal certificate on it.

If I need to open a support case please let me know!

[ShruthiSK]

Hi Justin, 

You will need to proceed with logging a new case. 

Link : https://support.hpe.com/hpesc/public/home

Regards,

Shruthi

[Lawrance Lee_1]

Hi Justin,

Did you ever get to the bottom of your issue?  I would be interested to know what the fix is, as I'm experiencing a similar issue.

[Anurag_Soni]

This issue can happen due to user permission on local server while importing the certificate to trusted store. To resolve this, Please follow below procedure

• Close Operation Console if already opened.
• Reopen Operation console with "Run As Administrator"
• Now try to add the appliance. 
• You should be receiving a notification to import the certificate. Press Yes button to continue.
• Now wait for few sec and appliance will get added.

Let us know if the issue is resolved else please raise a support case.