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DL380 Gen10 not recognized

 
Pieter-CISA
Occasional Visitor

DL380 Gen10 not recognized

Just installed OneView in our lab environment and it works great but I have a few ProLiant DL380 Gen10 but OneView does not recognize them as a Server Hardware Type.

Any ideas?

I'm running the latest version of OneView.

4 REPLIES 4
ajav01
HPE Pro

Re: DL380 Gen10 not recognized

HI,

Please go to Server hardware type and check the following info is displayed,  

Server model   ProLiant DL380 Gen10
Form factor 2U
Description  none
Used by  1 server hardware Adapters

Adapter information is not collected for rack mount servers

this is normal. now, if not log a support case with HPE. 

Regards

 

 


I am a HPE Employee
Pieter-CISA
Occasional Visitor

Re: DL380 Gen10 not recognized

No,

 

Only DL380 Gen9 and DL380 Gen8 are there.

I've added some other ones, DL380 G7, DL360 G7, ML350 Gen9, they don't show either.

 

ajav01
HPE Pro

Re: DL380 Gen10 not recognized

HI,

log a case with HPE support team to check the acutal status of the Servers hardware type. 

Regards

Javeed.


I am a HPE Employee
Intel Server team_1
Occasional Advisor

Re: DL380 Gen10 not recognized

Has anyone had any joy in finding out how to get the Proliant DL380 Gen10 to display/populate it's "server hardware type" field within the HPE OneView appliance?

 

Our Oneview appliance is v4.00.07 and it is hosted withing a vmware 6.5 environment?